Privacy Policy

Introduction

Audioship, Inc. ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.audioship.io (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party; or
• Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website
• Any third party payment processors including Stripe, which we currently use for our payment processing, their privacy policy can be found at https://stripe.com/privacy.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

This website uses YouTube API Services. Please read the Google Privacy Policy.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@audioship.io.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, e-mail address, or any other identifier by which you may be contacted online or offline ("personal information");
• That is about you but individually does not identify you, and/or
• About your internet connection, the equipment you use to access our Website, and usage details.

By authenticating with Google, you allow us to:

• Check if you have an existing YouTube channel
• Check if your YouTube channel is verified (which allows for longer videos)
• Upload videos to your YouTube channel

We do not store data retrieved using YouTube API.

If you want to revoke our permission to access your YouTube account, you can visit the Google Security Settings page found here.

If you want to delete your Audioship account, visit https://audioship.io/account

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Audio and images that you upload to our servers while using our Website.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

We use Google Analytics 4 to understand use of the Website and measure events such as page views, sign-ins, uploads, checkout activity, purchases, and refunds. We link Google Analytics with Google Ads to measure whether our advertising results in subscriptions. We do not serve third-party display advertisements on the Website.

Where prior consent is legally required, we keep non-essential analytics and advertising storage disabled until you choose. Elsewhere, analytics and advertising measurement are enabled by default. You may allow analytics only, allow analytics plus advertising measurement, or disable both; personalized advertising remains disabled for every choice. Where prior consent is required and you have not yet chosen, campaign and Google Ads click parameters from your landing URL may be held only in memory so they are not lost when you move between Website pages; they are written to browser storage only if your choice permits the relevant analytics or advertising measurement. While storage is disabled, Google tags may still send limited cookieless signals, such as consent status and page or event activity, for aggregate measurement and conversion modeling. These signals do not use analytics or advertising cookies.

You can change or revoke your choices at any time using the Privacy choices control. We honor the Global Privacy Control browser signal by disabling non-essential storage and advertising user data; personalized advertising remains disabled in all cases, and limited cookieless measurement signals may still be sent.

The information we collect automatically does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). We use essential cookies needed for functions such as authentication and security. Google Analytics or Google Ads may also use non-essential cookies or similar identifiers where enabled by the applicable regional default or your privacy choice. When you withdraw analytics or advertising consent, Audioship attempts to delete the related Google cookies that are accessible to the Website; you can also configure your browser to refuse or delete cookies. Some Website functions may be unavailable if you block essential cookies.
• Pixels and tags. Our pages may use pixels or tags to measure Website activity and subscription conversions.

Automatically collected information may be associated with information that you provide or that we receive from other sources, as described in this policy.

Google Analytics and Google Ads Measurement

Google Analytics and Google Ads may process device, browser, consent, page, event, campaign, and conversion information on our behalf. Depending on the applicable regional default and your privacy choice, this may include cookies or similar identifiers, Google Ads click identifiers, and campaign parameters.

When advertising measurement is enabled, we may provide Google Analytics and our linked Google Ads account with a one-way SHA-256 hash of the email associated with a subscription purchase, together with an internal account identifier and purchase details. Google uses this information to improve conversion measurement. We do not enable personalized advertising or send the raw email address through these measurement requests.

Google controls its own processing of measurement data. For more information, review the Google Privacy Policy.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your subscription, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide through it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, you may opt out from any future promotional messages by clicking “unsubscribe” on any promotional email sent to you. For more information, see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information

We may disclose aggregated information about our users without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Audioship, Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Audioship, Inc. about our Website users is among the assets transferred.

• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Audioship, Inc., our customers, or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Analytics and advertising measurement. Use the Privacy choices control to allow analytics and advertising measurement, allow analytics only, or disable both. You can change your choice at any time. You can also configure your browser to refuse or delete cookies.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: support+nevada@audioship.io. However, please know we do not currently sell data triggering that statute's opt-out requirements.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

support+privacy@audioship.io

To register a complaint or concern, please email us at support+complaint@audioship.io.